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Last updated: September 10, 2026

Rated Local Pros (“we,” us”) operates ratedlocalpros.com. This Privacy Policy explains what we collect, how we use it, and when we share it — especially when you request quotes or consent to be contacted.

INFORMATION WE COLLECT

When you use forms (including Get Quotes), we may collect your name, phone number, email address, ZIP/city/service area, service category, project details, and consent choices and related metadata, including consent version, timestamp, and page/URL.

Depending on site configuration, we may collect IP address, browser/device type, approximate location derived from IP, pages viewed, referring URL, interaction events, and cookies used for site function, analytics, or marketing.

HOW WE USE INFORMATION

We use information to provide rankings, site content, and quote-request features; match and route consented lead requests to Rated Local Pros / ESP Inc.’s lead matching desk and matching local pros; contact you by phone, text, or email when you have agreed; operate, secure, debug, and improve the site; comply with law; and maintain versioned TCPA consent records.

HOW WE SHARE INFORMATION

We may share information with matching local service providers when you consent; ESP Inc. / Rated Local Pros lead matching desk; service providers that host the site, process forms, send messages, store data, or analyze traffic (including ScalExcel / Go High Level); legal or safety recipients when required by law; and business-transfer recipients.

We do not sell rankings placement. Sharing for lead matching is described on /partners/ and in our form disclosures.

CONSENT, CALLS, TEXTS, AND EMAIL

If you check the consent box on a form, you agree that Rated Local Pros and up to 5 matching pros from our Partners list may contact you about your request by phone, text, or email, including automated dialing or AI calling tools. Message and data rates may apply. Consent is not required to use this site or request information.

We log consent with a version identifier (example: rlp-tcpa-2026-09-v1), timestamp, and related form context. See /tcpa-consent/ for a plain-language explainer.

COOKIES AND ANALYTICS

Builder note: list actual cookies/analytics after enablement — e.g. GHL tracking, Google Analytics, pixels. Until configured, essential cookies may be used for site function and this section will be updated. You can control cookies through browser settings; disabling some cookies may affect site features.

DATA RETENTION

We retain personal information as long as needed for lead fulfillment, consent records, legal obligations, dispute resolution, and security. Retention periods may vary by record type.

SECURITY

We use administrative, technical, and organizational measures appropriate to our business to protect information. No method of transmission or storage is 100% secure.

YOUR CHOICES AND REQUESTS

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing, or opt out of certain sharing/sale definitions under state law. To make a privacy request, email [email protected] or call 404-862-4452. We may need to verify your identity.

Marketing texts: reply STOP to opt out of SMS where applicable. Email: use unsubscribe links where provided.

CHILDREN

This site is not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

THIRD-PARTY LINKS

Our site may link to third-party websites or provider profiles. Their privacy practices are their own.

CHANGES

We may update this Policy. The Last updated date will change when we post revisions. Material changes may be highlighted on the site or via form disclosures or consent-version bumps when contact partners change.

CONTACT

Rated Local Pros

2820 Selwyn Ave, Charlotte, NC 28209

Email: [email protected]

Phone: 404-862-4452

RELATED: Partners /partners/ · Terms /terms/ · TCPA Consent /tcpa-consent/

GLOBAL NAVIGATION

Home / · HVAC /hvac/ · Roofing /roofing/ · Pest control /pest-control/ · Charlotte /cities/charlotte/ · How we rank /methodology/ · Get quotes /get-quotes/

FOOTER

Rated Local Pros ranks local service providers with a transparent formula — smoothed stars, review volume, and 90-day positive review velocity — and helps you request consented quotes from matching pros.

Explore: HVAC /hvac/ · Roofing /roofing/ · Pest control /pest-control/ · Charlotte /cities/charlotte/ · Get quotes /get-quotes/

Trust: Methodology /methodology/ · Partners /partners/ TCPA consent /tcpa-consent/ · Privacy /privacy/ · Terms /terms/

Contact: 404-862-4452 · [email protected] · 2820 Selwyn Ave, Charlotte, NC 28209

Get free quotes → /get-quotes/